Privacy

Information Collection & Use

Privacy Policy Updated February 15, 2013

Bottom Line: We will never share your email address, name or other information with anyone else except for service providers who adhere to our privacy policy. This includes our email newsletter company and the company providing the appointment services.

Registration

In order to use this Web site, you must first complete a form to request an appointment. You are required to give contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest. We also have a signup for newsletters.

You have the option to provide demographic information to us; we encourage you to submit this information so we can provide you a more personalized experience on our site and for our service.

We will provide our services based on our current Terms and Conditions. As part of the transactional nature of making an appointment and using our services, we will periodically contact you via a newsletter or phone call. We also provide newsletters or other periodic communications to those who have used our services and those who have signed up (subscribed) to our newsletter.

The company is the sole owner of the information collected on shareitwithmerrett.com. Share It With Merrett collects personally identifiable information from our users at several different points on our Web site.

Appointments

If you make an appointment or request service from us, we request certain personally identifiable information from you on our forms. You must provide contact information (such as name, email and contact information) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to schedule your appointment. If we have trouble processing a payment, we will use this information to contact you.

Credit Card or PayPal

If you use our service, we require financial information to complete the appointment. The financial information (credit card information) is never stored or kept on our site – we use PayPal to handle all of the merchant processing of credit cards (or PayPal). Once you have clicked to make a payment, you will be redirected to the secure, HTTPS PayPal site to complete your transaction. We do not have access to your credit card number or any other credit card information. We will NEVER ask you in an email for your credit card information.

Surveys or Contests

From time-to-time,we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name), and demographic information (such as zip code).

We use this information to notify contest winners and award prizes, to monitor site traffic or personalize the site (in the case of anonymous information collected in surveys), to send participants an email newsletter.

We use a third party service provider to conduct these surveys or contests; that company is prohibited from using our users’ personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.

Testimonials

We always like to have testimonials from our clients. We encourage you to submit a testimonial to us. By submitting a testimonial, you give us permission to post that testimonial to our website. We will only identify you by either your first name and city or your initials eg; Holly, San Jose or H.S. If you do not want your initials or even first name, please tell us and we’ll mark the testimonial “anonymous.”

Uses of Information

Information submitted on our site is used to provide the service – Share It With Merrett, to communicate with you and to improve our website or services.

Communications from the Site

Newsletter and Updates

We will occasionally send you information on services or other information through our newsletter. You can opt out of our newsletter at any time. Please keep in mind that we will remove you from the newsletter mailings, but if you make an appointment, you will receive communications related to that appointment.

Newsletters

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide the SafeUnsubscribe link in every newslette

Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our website is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account by letting us know via the contact link on the site.

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email. We will also communicate with you in response to your inquiries and to provide the services you request. We will communicate with you by email or telephone, in accordance with your wishes.

Profile

We store information that we collect through cookies, log files, clear gifs but not as personally identifiable information.

Supplementation of Information

In order to provide certain services to you, we may on occasion supplement the personal information you submitted to us with information from third party sources.

Information Sharing and Disclosure

Personally identifiable information:

We Share Personally Identifiable InformationPersonally Identifiable Information with Third Parties ONLY for those service providers to provide service.

Service Providers

For example, we will share your email address and contact information to our newsletter service. This service also has a privacy policy to NOT share any data with anyone else. We use a third-party service to handle all appointments.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Choice/Opt-out

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication by clicking the Safe Unsubscribe link.

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information.

We use a third-party tracking service ANALYTICS that uses cookies to track non-personally identifiable information about visitors to our site in the aggregate to improve our website and improve our services.

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and/or persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.

This privacy statement covers the use of cookies by this site only and does not cover the use of cookies by any advertisers.

Clear Gifs (Web Beacons/Web Bugs)

We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.

We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see “Choice and Opt-out.”

Links to Other Sites

This Web site may contain links to other sites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web site.

Blog Commnents

If you submit a comment to our blog, your comment will be published along with the user information you created when you signed up to be able to post to our blog.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may contact us with the contact link.

Security

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) for payment, this information is being collected by our merchant account – PayPal. They encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Email is also not a secure method of communication. Please be advised that any email communications can be intercepted.

If you have any questions about security on our Web site, you can contact us by using the contact link on our site.

Business Transitions

In the event that Share it With Merrett goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and or a prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us by using the contact link on our site.